Last updated: July 2026 — James Wilson, Thewishingwell
At The Wishing Well, we are committed to promoting responsible gaming practices. We believe that gambling should be enjoyable entertainment, and we encourage all our players to gamble responsibly within their means.
Responsible gaming means understanding the risks associated with gambling and making informed decisions about your play. It involves:
Gambling should never interfere with your personal relationships, work, education, or financial responsibilities.
If you or someone you know exhibits any of the following signs, it may indicate a problem with gambling:
If you recognise these signs in yourself or others, help is available.
The Wishing Well offers several tools to help you maintain control over your gambling:
You can set daily, weekly, or monthly deposit limits on your account. Once a limit is reached, you will be unable to deposit additional funds during that period. This is one of the most effective ways to manage your spending.
If you feel you need a break from gambling, you can request self-exclusion from your account. During a self-exclusion period (which can range from 24 hours to several years), you will be unable to access your account or place any bets. Self-exclusion is a powerful tool for regaining control.
Set time limits on your gaming sessions to ensure you take regular breaks and do not spend excessive time gambling.
To access these tools, log into your account and visit the Responsible Gaming settings page. Our customer support team can also assist you.
If you believe you have a gambling problem, please reach out to one of the following organisations for confidential support and advice:
Phone: 0808 8020 133 (Free, confidential, 24/7)
Website: www.gamcare.org.uk
Phone: 0800 093 100
Website: www.begambleaware.org
Phone: 0370 050 8880
Website: www.gamblersanonymous.org.uk
Phone: 13 11 14 (24/7)
A confidential crisis support service available to all Australians.
The Wishing Well is strictly for players aged 18 and over only. We do not permit gambling by anyone under the legal age. All players must verify their age during registration. We take this responsibility seriously and enforce strict age verification checks.
If you are under 18, please do not attempt to register or gamble on our platform. Underage gambling can lead to serious harm and is illegal.
The Wishing Well is dedicated to providing a safe and enjoyable gaming environment. We encourage all players to gamble responsibly and to seek help if needed. Your wellbeing is our priority.